Return & Refund Policy
Thank you for choosing Pulse Broadband. Before making a
purchase, please carefully read and understand our No Return and
Refund Policy.
By using our website and purchasing our products or services,
you agree to abide by the terms outlined below.
- 1. Digital Services:
- Pulse Broadband primarily offers digital services, such as internet plans, digital subscriptions, and related products. As these services are intangible and provided instantaneously upon activation, they are non-returnable and non-refundable.
- 2. Billing and Subscription:
- For subscription-based services, you are billed in advance for the agreed-upon billing cycle. No refunds or prorated reimbursements will be provided for unused portions of the subscription term in the event of cancellation.
- 3. Equipment Purchases:
- In the case of hardware or equipment purchases made through PulseBroadband, returns and refunds are subject to the manufacturer's warranty and return policies. We will facilitate warranty claims but do not provide refunds for equipment once it has been used or activated.
- 4. Service Disruptions:
- While Pulse Broadband strives to maintain a reliable service, occasional disruptions may occur due to technical issues or maintenance. We do not offer refunds for service interruptions, but we are committed to resolving such issues promptly.
- 5. Billing Errors:
- If you believe there is an error in billing, please contact our customer support within 30 days of the billing date. We will investigate and rectify any legitimate billing discrepancies. Refunds will be issued if an error is confirmed.
- 6. Cancelation Policy:
- Customers may cancel their subscription or service at any time. However, no refunds will be provided for the remaining unused portion of the subscription term.
- 7. Policy Changes:
- Pulse Broadband reserves the right to modify or update this No Return and Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
By using Pulse Broadband's website and services, you acknowledge that you have read, understood, and agreed to the terms of this Return and Refund Policy.